通訊應用供應商的生成AI的相關調查(2024年):調查結果與分析

"電信應用供應商正在積極探索生成式人工智慧的使用，但開發活動相對不成熟。"

本報告是基於 2024 年第 2 季對通訊應用市場中 10 個有影響力的供應商進行的調查結果。這項獨特的調查包括有關供應商的生成式人工智慧 (GenAI) 策略的詳細問題。

本報告研究和分析了通訊應用市場，並提供了供應商採用生成式人工智慧技術作為其 BSS/OSS 產品組合和開發策略一部分的動機的定量和定性見解。

"Telecoms application vendors are actively exploring the use of GenAI, but development activities are relatively immature."

This report is based on findings from our 2Q 2024 survey of 10 highly influential vendors in the telecoms application market. This unique survey includes in-depth questions about vendors' generative AI (GenAI) strategies. It provides quantitative and qualitative insights into telecoms application vendors' motivations for adopting GenAI technologies within their BSS/OSS product portfolios and as part of their development strategies.

Key questions answered in this report:

• How do telecoms application vendors plan to use GenAI technologies?
• What are the main drivers of adoption of GenAI technologies among telecoms application vendors?
• What challenges do telecoms application vendors face in developing and deploying GenAI?
• What strategies are telecoms application vendors adopting when developing GenAI use cases within their offerings and operations?
• Which use cases are telecoms application vendors developing and how do they plan to monetise them?