供應鏈調查 (2025年):零售·批發

本報告探討了零售和批發供應鏈中的優先技術，並總結了零售商和批發商在技術和基礎設施方面的優先事項，以及他們對人工智慧的態度。

實際效益：

• 了解零售商和批發商在數位轉型方面的優先事項。
• 確定零售商計劃在短期和中期內優先投資的技術和基礎設施。
• 了解工作流程改善的主要障礙以及零售商目前面臨的挑戰。

回答關鍵問題：

• 未來幾年，哪些技術將獲得最多的投資和擴展？
• 硬體和軟體解決方案之間的投資將有何不同？
• 零售商對人工智慧的態度如何？最有價值的用例在哪裡？

調查重點：

• 倉庫技術投資計劃
• 零售商對人工智慧應用的看法和計劃
• 最終用戶和技術提供者的策略指導

目錄

引言

主要發現

技術投資計畫

人工智慧投資計畫

網路安全投資計畫

挑戰與優先事項

策略指導

Actionable Benefits:

• Understand what is top of mind for retail and wholesalers when it comes to digital transformation.
• Identify the technologies and infrastructure that retailers plan to invest the most in over the short and medium term.
• Assess the key barriers to improving workflows and what challenges retailers currently face.

Critical Questions Answered:

• Which technologies will see the most investment and scaling over the next few years?
• How will investment differ for both hardware and software solutions?
• What are retailers’ attitudes toward Artificial Intelligence (AI) and where are the highest-value use cases?

Research Highlights:

• Planned investment in warehouse technologies.
• Retailers’ perceptions of and plans to use AI.
• Strategic guidance for both end users and technology providers.

Who Should Read This?

• Automation providers targeting the retail industry.
• Warehouse and supply chain software vendors.
• Cloud, network, and AI infrastructure providers.

TABLE OF CONTENTS

Introduction

Key Findings

Technology Investment Plans

AI Investment Plans

Cybersecurity Investment Plans

Challenges and Priorities

Strategic Guidance