Product Code: TMRGL4162
The report provides revenue of the global Unified Communication-as-a-Service (UCaaS) market for the period 2017-2031, considering 2021 as the base year and 2031 as the forecast year. The report also provides the compound annual growth rate (CAGR %) of the global Unified Communication-as-a-Service (UCaaS) market from 2022 to 2031.
The report has been prepared after an extensive research. Primary research involved bulk of the research efforts, wherein analysts carried out interviews with key opinion leaders, industry leaders, and opinion makers. Secondary research involved referring to key players' product literature, annual reports, press releases, and relevant documents to understand the Unified Communication-as-a-Service (UCaaS) market.
The report delves into the competitive landscape of the global Unified Communication-as-a-Service (UCaaS) market. Key players operating in the global Unified Communication-as-a-Service (UCaaS) market have been identified and each one of these has been profiled, in terms of various attributes. Company overview, financial standings, recent developments, and SWOT are attributes of players in the global Unified Communication-as-a-Service (UCaaS) market profiled in this report.
Table of Contents
1. Preface
- 1.1. Market Introduction
- 1.2. Market Segmentation
- 1.3. Key Research Objectives
2. Assumptions and Research Methodology
- 2.1. Research Methodology
- 2.1.1. List of Primary and Secondary Sources
- 2.2. Key Assumptions for Data Modelling
3. Executive Summary: Global Unified Communication-as-a-Service (UCaaS) Market
4. Market Overview
- 4.1. Market Definition
- 4.2. Technology/ Product Roadmap
- 4.3. Market Factor Analysis
- 4.3.1. Forecast Factors
- 4.3.2. Ecosystem/ Value Chain Analysis
- 4.3.3. Market Dynamics (Growth Influencers)
- 4.3.3.1. Drivers
- 4.3.3.2. Restraints
- 4.3.3.3. Opportunities
- 4.3.3.4. Impact Analysis of Drivers and Restraints
- 4.4. COVID-19 Impact Analysis
- 4.4.1. Impact of COVID-19 on Unified Communication-as-a-Service (UCaaS) Market
- 4.4.2. End-user Sentiment Analysis: Comparative Analysis on Spending
- 4.4.2.1. Increase in Spending
- 4.4.2.2. Decrease in Spending
- 4.4.3. Short Term and Long Term Impact on the Market
- 4.5. Market Opportunity Assessment - by Region (North America/ Europe/ Asia Pacific/ Middle East & Africa/ South America)
- 4.5.1. By Component
- 4.5.2. By Enterprise Size
- 4.5.3. By End-user
5. Global Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 5.1. Market Revenue Analysis (US$ Bn), 2016-2031
- 5.1.1. Historic Growth Trends, 2016-2021
- 5.1.2. Forecast Trends, 2022-2031
- 5.2. Pricing Model Analysis/ Price Trend Analysis
6. Global Unified Communication-as-a-Service (UCaaS) Market Analysis, by Component
- 6.1. Overview and Definitions
- 6.2. Key Segment Analysis
- 6.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Component, 2018 - 2031
- 6.3.1. Telephony
- 6.3.2. Unified Messaging
- 6.3.3. Conferencing
- 6.3.4. Collaboration Platforms & Applications
7. Global Unified Communication-as-a-Service (UCaaS) Market Analysis, by Enterprise Size
- 7.1. Overview and Definitions
- 7.2. Key Segment Analysis
- 7.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Enterprise Size, 2018 - 2031
- 7.3.1. SMEs
- 7.3.2. Large Enterprises
8. Global Unified Communication-as-a-Service (UCaaS) Market Analysis, by End-user
- 8.1. Overview and Definitions
- 8.2. Key Segment Analysis
- 8.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by End-user, 2018 - 2031
- 8.3.1. BFSI
- 8.3.2. IT & Telecom
- 8.3.3. Retail & Consumer Goods
- 8.3.4. Healthcare
- 8.3.5. Government
- 8.3.6. Logistics & Transportation
- 8.3.7. Others
9. Global Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecasts, by Region
- 9.1. Key Findings
- 9.2. Market Size (US$ Bn) Forecast by Region, 2018-2031
- 9.2.1. North America
- 9.2.2. Europe
- 9.2.3. Asia Pacific
- 9.2.4. Middle East & Africa
- 9.2.5. South America
10. North America Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 10.1. Regional Outlook
- 10.2. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Analysis and Forecast, 2018 - 2031
- 10.2.1. By Component
- 10.2.2. By Enterprise Size
- 10.2.3. By End-user
- 10.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Country, 2018 - 2031
- 10.3.1. U.S.
- 10.3.2. Canada
- 10.3.3. Mexico
11. Europe Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 11.1. Regional Outlook
- 11.2. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Analysis and Forecast, 2018 - 2031
- 11.2.1. By Component
- 11.2.2. By Enterprise Size
- 11.2.3. By End-user
- 11.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018 - 2031
- 11.3.1. Germany
- 11.3.2. UK
- 11.3.3. France
- 11.3.4. Italy
- 11.3.5. Spain
- 11.3.6. Rest of Europe
12. Asia Pacific Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 12.1. Regional Outlook
- 12.2. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Analysis and Forecast, 2018 - 2031
- 12.2.1. By Component
- 12.2.2. By Enterprise Size
- 12.2.3. By End-user
- 12.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018 - 2031
- 12.3.1. China
- 12.3.2. India
- 12.3.3. Japan
- 12.3.4. ASEAN
- 12.3.5. Rest of Asia Pacific
13. Middle East & Africa Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 13.1. Regional Outlook
- 13.2. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Analysis and Forecast, 2018 - 2031
- 13.2.1. By Component
- 13.2.2. By Enterprise Size
- 13.2.3. By End-user
- 13.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018 - 2031
- 13.3.1. Saudi Arabia
- 13.3.2. The United Arab Emirates
- 13.3.3. South Africa
- 13.3.4. Rest of Middle East & Africa
14. South America Unified Communication-as-a-Service (UCaaS) Market Analysis and Forecast
- 14.1. Regional Outlook
- 14.2. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Analysis and Forecast, 2018 - 2031
- 14.2.1. By Component
- 14.2.2. By Enterprise Size
- 14.2.3. By End-user
- 14.3. Unified Communication-as-a-Service (UCaaS) Market Size (US$ Bn) Forecast, by Country & Sub-region, 2018 - 2031
- 14.3.1. Brazil
- 14.3.2. Argentina
- 14.3.3. Rest of South America
15. Competition Landscape
- 15.1. Market Competition Matrix, by Leading Players
- 15.2. Market Revenue Share Analysis (%), by Leading Players (2021)
- 15.3. Competitive Scenario
- 15.3.1. List of Emerging, Prominent and Leading Players
- 15.3.2. Major Mergers & Acquisitions, Expansions, Partnership, Contacts, Deals, etc.
16. Company Profiles
- 16.1. Microsoft Corporation
- 16.1.1. Business Overview
- 16.1.2. Company Revenue
- 16.1.3. Product Portfolio
- 16.1.4. Geographic Footprint
- 16.1.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.2. Google LLC
- 16.2.1. Business Overview
- 16.2.2. Company Revenue
- 16.2.3. Product Portfolio
- 16.2.4. Geographic Footprint
- 16.2.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.3. RingCentral, Inc.
- 16.3.1. Business Overview
- 16.3.2. Company Revenue
- 16.3.3. Product Portfolio
- 16.3.4. Geographic Footprint
- 16.3.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.4. Zoom Video Communications, Inc.
- 16.4.1. Business Overview
- 16.4.2. Company Revenue
- 16.4.3. Product Portfolio
- 16.4.4. Geographic Footprint
- 16.4.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.5. Cisco Systems, Inc.
- 16.5.1. Business Overview
- 16.5.2. Company Revenue
- 16.5.3. Product Portfolio
- 16.5.4. Geographic Footprint
- 16.5.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.6. 8x8, Inc.
- 16.6.1. Business Overview
- 16.6.2. Company Revenue
- 16.6.3. Product Portfolio
- 16.6.4. Geographic Footprint
- 16.6.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.7. Verizon Communications Inc.
- 16.7.1. Business Overview
- 16.7.2. Company Revenue
- 16.7.3. Product Portfolio
- 16.7.4. Geographic Footprint
- 16.7.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.8. GoTo
- 16.8.1. Business Overview
- 16.8.2. Company Revenue
- 16.8.3. Product Portfolio
- 16.8.4. Geographic Footprint
- 16.8.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.9. DIALPAD, INC.
- 16.9.1. Business Overview
- 16.9.2. Company Revenue
- 16.9.3. Product Portfolio
- 16.9.4. Geographic Footprint
- 16.9.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.10. Nextiva
- 16.10.1. Business Overview
- 16.10.2. Company Revenue
- 16.10.3. Product Portfolio
- 16.10.4. Geographic Footprint
- 16.10.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.11. Sangoma Technologies Corporation
- 16.11.1. Business Overview
- 16.11.2. Company Revenue
- 16.11.3. Product Portfolio
- 16.11.4. Geographic Footprint
- 16.11.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.12. Wildix
- 16.12.1. Business Overview
- 16.12.2. Company Revenue
- 16.12.3. Product Portfolio
- 16.12.4. Geographic Footprint
- 16.12.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 16.13. Others
17. Key Takeaways