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業務流程外包(BPO)的全球市場:各服務形式，各最終用途，各地區-預測及分析(2022年～2028年)
市場調查報告書
商品編碼
1165286

業務流程外包(BPO)的全球市場:各服務形式，各最終用途，各地區-預測及分析(2022年～2028年)

Global Business Process Outsourcing (BPO) Market, By Service Type, By End Use & By Region- Forecast and Analysis 2022-2028
出版日期: | 出版商: SkyQuest | 英文 127 Pages | 商品交期: 3-5個工作天內

價格
簡介目錄

全球業務流程外包(BPO)的市場規模從2021年的2,511億美元，預計2028年達到4,924億5,000萬美元，從2022年到2028年的預測期間內的年複合成長率成為10.1％。為了承受不斷變化的業務動態，企業著重提高效率性和商務聰敏性，削減營業經費，強調成為核心的能力，推動市場成長。

本報告提供全球業務流程外包(BPO)市場相關調查分析，市場概要，市場規模，市場動態，企業簡介等系統性資訊。

目錄

摘要整理

市場概要

  • 資料:摘要整理-市場概要的圖
  • 資料:摘要整理-市場概要的資料表
  • 資料:摘要整理-全球業務流程外包(BPO)市場特徵相關圖
  • 資料:摘要整理-市場地區:各地區
  • 資料:摘要整理-市場區隔的圖
  • 資料:摘要整理-增量成長的圖表
  • 資料:摘要整理-增量成長相關資料表
  • 資料:摘要整理-供應商市場定位相關圖

親市場分析

市場概要

市場規模

  • 市場動態
    • 資料:DROC的影響分析(2021年)
  • 促進因素
  • 機會
  • 阻礙因素
  • 課題
  • SWOT分析

主要的市場洞察

  • 技術分析
    • (資料:資料表:技術名和詳細內容)
  • 價格分析
    • (資料:資料表:技術名和價格詳細內容)
  • 供應鏈分析
    • (資料:詳細的供應鏈簡報)
  • 價值鏈分析
    • (資料:詳細的價值鏈簡報)
  • 市場生態系統
    • 資料:親市場生態系統的市場分析
    • 圖表:父母市場市場特徵
  • IP分析
    • (資料:資料表:產品、技術名，申請專利，發明者、企業名，取得企業)
  • 貿易分析
    • (資料:資料表:進出口資料詳細內容)
  • Start-Ups分析
    • (資料:資料表:新興Start-Ups詳細內容)
  • 原料分析
    • (資料:資料表:主要原料的製圖)
  • 革新矩陣
    • (資料:定位矩陣:新技術與現有技術的製圖)
  • 開發中產品分析
    • (資料:資料表:企業名和開發中產品，各地區製圖)
  • 宏觀經濟指標

新型冠狀病毒的影響

  • 簡介
  • 經濟情境評估的影響
    • 資料:GDP相關資料-與前一年同期比較成長率(%)(2016年～2022年)
  • 被修正的市場規模
    • 資料:全球業務流程外包(BPO)的市場規模與預測資料表(100萬美元)(2022年～2028年)
  • COVID對主要市場區隔的影響
    • 資料:市場區隔的市場規模與預測資料表(100萬美元)(2022年～2028年)
  • COVID策略:各企業
    • 資料:企業採用的主要的策略相關分析

市場動態與展望

  • 市場動態
    • 資料:DROC的影響分析(2021年)
  • 促進因素
  • 機會
  • 阻礙因素
  • 課題
  • 法規情形
    • 資料:不同的地區的法規相關資料表
  • SWOT分析
  • 波特五力分析
    • 競爭企業間的敵對關係
  • 圖表:競爭企業間的敵對關係，主要要素的影響(2021年)
    • 替代品的威脅
  • 圖表:替代品的威脅，主要要素的影響(2021年)
    • 買方議價能力
  • 圖表:買方議價能力，主要要素的影響(2021年)
    • 新加入業者的威脅
  • 圖表:新加入業者的威脅，主要要素的影響(2021年)
    • 供給企業談判力
  • 圖表:供給企業談判力，主要要素的影響(2021年)
  • 未來的混亂相關Skyquest的特別的洞察
    • 政治影響
    • 經濟影響
    • 社會影響
    • 技術性影響
    • 環境的影響
    • 法律上的影響
  • 全球業務流程外包(BPO)市場:各服務形式
  • 全球業務流程外包(BPO)市場:各最終用途

市場規模:各地區

  • 北美
    • 美國
    • 加拿大
  • 歐洲
    • 德國
    • 西班牙
    • 法國
    • 英國
    • 其他歐洲
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 韓國
    • 其他亞太地區
  • 南美
    • 巴西
    • 其他南美
  • 中東及非洲(MEA)
    • GCC各國
    • 南非
    • 其他中東及非洲

主要企業簡介

  • 競爭情形
  • 資料:調查對象企業(2021年)
  • 資料:企業定位矩陣(2021年)
  • 資料:企業的市場佔有率，圓形圖表分析(%)(2021年)
簡介目錄
Product Code: SQSG45B2013

Global Business Process Outsourcing (BPO) Market Size was valued at USD 251.1 billion in 2021, and it is expected to reach a value of USD 492.45 billion by 2028, at a CAGR of 10.1% over the forecast period (2022-2028).

In order to withstand the continuously shifting business dynamics, businesses are putting more emphasis on enhancing their efficiency and business agility, reducing operating expenses, and highlighting their core capabilities. These reasons are driving the growth of the business process outsourcing (BPO) market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Business Process Outsourcing (BPO) Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analysed to get the final quantitative and qualitative data.

Segments covered in this report:

The Global Business Process Outsourcing (BPO) Market is segmented based on Service Type, End Use, and Region. Based on Service Type the market is further sub-segmented into Customer Services, Finance & Accounting. Based on End Use the market is further sub-segmented into IT & Telecommunication, and BFSI. Based on Region the market is further sub-segments into North America, Europe, Asia Pacific, Latin America, and MEA.

Driver

In order to fulfill the expanding industry demands, various businesses are progressively concentrating on lowering the cost of doing business to access global resources. These elements have influenced the adoption of business process outsourcing (BPO) services by a number of firms that concentrate on using technical advancements like artificial intelligence (AI) and cloud computing to increase organizational efficiency.

Restraint

The market is likely to face hindrances during the forecast period as the concerns related to confidentiality pose a threat. Many organizations are skeptical about handing their intellectual property over to outsourcing solutions. Organizations are also contemplating the operational cost of outsourcing from different countries that might not have legal framework to protect these organizations. These might bring challenges for players in the market.

Market Trends

One of the key factors influencing the growth of BPO services is the spiking popularity of cloud computing in business process outsourcing. BPO providers benefit from cloud computing by having a faster time to market, better quality control, and lower expenses. Furthermore, cloud computing in BPO enables immediate system and computer support, flexible provisioning, and all-access whenever necessary to satisfy corporate needs. During the forecast period, these advantages are predicted to have a favorable effect on the adoption of cloud computing in the business process outsourcing market.

Table of Contents

Executive Summary

Market overview

  • Exhibit: Executive Summary - Chart on Market Overview
  • Exhibit: Executive Summary - Data Table on Market Overview
  • Exhibit: Executive Summary - Chart on Global Global Business Process Outsourcing (BPO) Market Characteristics
  • Exhibit: Executive Summary - Chart on Market by Geography
  • Exhibit: Executive Summary - Chart on Market Segmentation
  • Exhibit: Executive Summary - Chart on Incremental Growth
  • Exhibit: Executive Summary - Data Table on Incremental Growth
  • Exhibit: Executive Summary - Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy-scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Global Global Business Process Outsourcing (BPO) Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Global Global Business Process Outsourcing (BPO) Market by Service Type

  • Market segments
    • Exhibit: Chart on Market share 2021-2027 (%)
    • Exhibit: Data table on Market share 2021-2027 (%)
  • Customer Services
    • Market Estimates & Forecast, 2020-2027
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Finance & Accounting
    • Market Estimates & Forecast, 2020-2027
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

Global Global Business Process Outsourcing (BPO) Market by End Use

  • Market segments
    • Exhibit: Chart on Market share 2021-2027 (%)
    • Exhibit: Data table on Market share 2021-2027 (%)
  • IT & Telecommunication
    • Market Estimates & Forecast, 2020-2027
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • BFSI
    • Market Estimates & Forecast, 2020-2027
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)