聯絡中心軟件全球市場:未來預測(2022-2030 年)
市場調查報告書
商品編碼
1077337

聯絡中心軟件全球市場:未來預測(2022-2030 年)

Global Contact Center Software Market Forecast 2022-2030

出版日期: | 出版商: Inkwood Research | 英文 225 Pages | 商品交期: 2-3個工作天內

價格

在預測期間(2022-2030 年),全球聯絡中心軟件市場預計將以 14.49% 的複合年增長率快速增長。市場的主要驅動力是先進技術的廣泛採用、社交媒體作用的擴大以及向基於雲的聯絡中心過渡的進展。基於混合雲端的聯絡中心的普及也支持市場增長。

按地區劃分,到 2030 年,亞太地區預計將以最大的複合年增長率增長。

本報告分析了全球聯絡中心軟件市場,包括主要驅動因素和限制因素、市場規模趨勢(過去 3 年和未來 9 年)以及按細分市場和地區劃分的詳細趨勢。我們正在調查競爭形勢、概況主要公司(公司簡介、主要產品/服務、SCOT 分析、業務戰略等)。

目錄

第 1 章分析範圍/方法

第 2 章執行摘要

第 3 章市場動態

  • 主要市場促進因素
    • 先進聯絡中心技術的普及
    • 社交媒體在聯絡中心運營中的新角色
    • 持續過渡到基於雲的聯絡中心
  • 主要市場抑制因素
    • 數據隱私和安□□全方面
    • 成本和投資大

第 4 章關鍵分析

  • COVID-19 對聯絡中心軟件市場的影響
  • 主要市場趨勢
  • 波特五力分析
  • 市場機會矩陣
  • 供應商情況
  • 價值鏈分析
  • 主要購買標準
  • 監管框架

第 5 章按組件劃分的市場

  • 軟件
  • 服務

第 6 章按部署方法劃分的市場

  • 本機
  • 雲端

第 7 章按公司規模劃分的市場

  • 中小企業
  • 大企業

第 8 章按行業劃分的市場

  • 銀行/金融服務/保險 (BFSI)
  • 醫療
  • 零售/電子商務
  • 政府/教育
  • IT/通信
  • 旅行社/招待

第 9 章區域分析

  • 北美
    • 市場規模/估計
    • 主要生長因子
    • 主要問題
    • 主要公司
    • 按國家/地區分析
  • 歐洲
  • 亞太地區
  • 其他國家 (RoW)

第 10 章競爭態勢

  • 重大戰略發展趨勢
    • 併購(併購)
    • 產品發布和開發
    • 商業聯盟、合同
    • 業務拓展、銷售
  • 公司簡介
    • CISCO SYSTEMS INC
    • FIVE9 INC
    • GENESYS TELECOMMUNICATIONS LABORATORIES INC
    • AVAYA INC
    • 8X8 INC
    • AMAZON WEB SERVICES INC
    • ENGHOUSE INTERACTIVE INC
    • UNIFY INC
    • SAP SE
    • NEC
    • ASPECT SOFTWARE
    • ATOS
    • VONAGE
    • ZTE CORPORATION
    • NICE
    • LIFESIZE
    • TALKDESK
    • VOCALCOM
Product Code: 45278

KEY FINDINGS

The global contact center software market is predicted to surge with a CAGR of 14.49% during the forecast period, 2022-2030. The rising adoption of advanced technologies, the emerging role of social media, and continuous transitions to cloud-based contact centers are expected to accelerate market growth.

MARKET INSIGHTS

Contact centers employ contact center software to rapidly manage client contacts through fax, email, and telephone. Further, contact center software provides competitive benefits to organizations in various industries to enhance productivity via automation of outbound and inbound operations of contact centers.

Furthermore, smartphones offer customers global access and real-time information with the contact center agents irrespective of their location. The accessibility further contributes to the increasing demand for analytics-powered, mobile-enabled, advanced contact center solutions. Also, the artificial intelligence-driven digital contact center offers more efficient customer experiences while accelerating business outcomes.

In addition, there has been a rising trend of hybrid cloud contact centers as they blend both private and public cloud models. Moreover, installation of a hybrid cloud contact center solution offers the benefits as well as flexibility of a cloud contact center platform and leverages the existing on premise investment done by the user. Hence, its demand boosts the market growth of contact center software.

REGIONAL INSIGHTS

The global contact center software market evaluation entails an analysis of Europe, Asia-Pacific, North America, and Rest of World. Asia-Pacific is predicted to surge with the highest CAGR by 2030, owing to emerging technologies and the presence of several customer service-oriented sectors.

COMPETITIVE INSIGHTS

The intensity of competitive rivalry in the global contact center software market is expected to remain high over the forecast period. The presence of numerous large market players in different regions in the contact center software industry facilitates a high level of market competition owing to the fragmented industry.

Some key market players include: Enghouse Interactive Inc, Unify Inc, Avaya Inc, 8X8 Inc, SAP SE, NEC, Amazon Web Services Inc, Aspect Software, etc.

Our report offerings include:

  • Explore key findings of the overall market
  • Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
  • Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
  • Market Segmentation caters to a thorough assessment of key segments with their market estimations
  • Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
  • Key analytics: Porter's Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
  • Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
  • Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments

TABLE OF CONTENTS

1. RESEARCH SCOPE & METHODOLOGY

  • 1.1. STUDY OBJECTIVES
  • 1.2. SCOPE OF STUDY
  • 1.3. METHODOLOGY
  • 1.4. ASSUMPTIONS & LIMITATIONS

2. EXECUTIVE SUMMARY

  • 2.1. MARKET SIZE & ESTIMATES
  • 2.2. MARKET OVERVIEW

3. MARKET DYNAMICS

  • 3.1. KEY DRIVERS
    • 3.1.1. RISING ADOPTION OF ADVANCED CONTACT CENTER TECHNOLOGIES
    • 3.1.2. EMERGING ROLE OF SOCIAL MEDIA IN CONTACT CENTER OPERATIONS
    • 3.1.3. CONTINUOUS TRANSITIONS TO CLOUD-BASED CONTACT CENTERS
  • 3.2. KEY RESTRAINTS
    • 3.2.1. DATA PRIVACY AND SECURITY ASPECTS
    • 3.2.2. HIGH COSTS AND INVESTMENTS

4. KEY ANALYTICS

  • 4.1. IMPACT OF COVID-19 ON CONTACT CENTER SOFTWARE MARKET
  • 4.2. KEY MARKET TRENDS
  • 4.3. PORTER'S FIVE FORCES ANALYSIS
    • 4.3.1. BUYERS POWER
    • 4.3.2. SUPPLIERS POWER
    • 4.3.3. SUBSTITUTION
    • 4.3.4. NEW ENTRANTS
    • 4.3.5. INDUSTRY RIVALRY
  • 4.4. OPPORTUNITY MATRIX
  • 4.5. VENDOR LANDSCAPE
  • 4.6. VALUE CHAIN ANALYSIS
    • 4.6.1. OBTAIN DATA
    • 4.6.2. KNOW THE CUSTOMER
    • 4.6.3. DEVELOP STRATEGY
    • 4.6.4. COMPANY CULTURE
    • 4.6.5. COMMIT RESOURCES
    • 4.6.6. MONITOR SUCCESS
  • 4.7. KEY BUYING CRITERIA
    • 4.7.1. FLEXIBILITY
    • 4.7.2. SCALABILITY
    • 4.7.3. EASE OF USE
    • 4.7.4. DEPLOYMENT TIME
  • 4.8. REGULATORY FRAMEWORK

5. MARKET BY COMPONENT

  • 5.1. SOFTWARE
  • 5.2. SERVICES

6. MARKET BY DEPLOYMENT

  • 6.1. ON-PREMISE
  • 6.2. CLOUD

7. MARKET BY ENTERPRISE SIZE

  • 7.1. SMALL & MEDIUM ENTERPRISES
  • 7.2. LARGE ENTERPRISES

8. MARKET BY INDUSTRY VERTICAL

  • 8.1. BFSI
  • 8.2. HEALTHCARE
  • 8.3. RETAIL & E-COMMERCE
  • 8.4. GOVERNMENT AND EDUCATION
  • 8.5. IT AND TELECOM
  • 8.6. TRAVEL & HOSPITALITY

9. GEOGRAPHICAL ANALYSIS

  • 9.1. NORTH AMERICA
    • 9.1.1. MARKET SIZE & ESTIMATES
    • 9.1.2. KEY GROWTH ENABLERS
    • 9.1.3. KEY CHALLENGES
    • 9.1.4. KEY PLAYERS
    • 9.1.5. COUNTRY ANALYSIS
      • 9.1.5.1. UNITED STATES
      • 9.1.5.2. CANADA
  • 9.2. EUROPE
    • 9.2.1. MARKET SIZE & ESTIMATES
    • 9.2.2. KEY GROWTH ENABLERS
    • 9.2.3. KEY CHALLENGES
    • 9.2.4. KEY PLAYERS
    • 9.2.5. COUNTRY ANALYSIS
      • 9.2.5.1. UNITED KINGDOM
      • 9.2.5.2. GERMANY
      • 9.2.5.3. FRANCE
      • 9.2.5.4. SPAIN
      • 9.2.5.5. ITALY
      • 9.2.5.6. BELGIUM
      • 9.2.5.7. POLAND
      • 9.2.5.8. REST OF EUROPE
  • 9.3. ASIA-PACIFIC
    • 9.3.1. MARKET SIZE & ESTIMATES
    • 9.3.2. KEY GROWTH ENABLERS
    • 9.3.3. KEY CHALLENGES
    • 9.3.4. KEY PLAYERS
    • 9.3.5. COUNTRY ANALYSIS
      • 9.3.5.1. CHINA
      • 9.3.5.2. JAPAN
      • 9.3.5.3. INDIA
      • 9.3.5.4. SOUTH KOREA
      • 9.3.5.5. INDONESIA
      • 9.3.5.6. THAILAND
      • 9.3.5.7. VIETNAM
      • 9.3.5.8. AUSTRALIA & NEW ZEALAND
      • 9.3.5.9. REST OF ASIA-PACIFIC
  • 9.4. REST OF WORLD
    • 9.4.1. MARKET SIZE & ESTIMATES
    • 9.4.2. KEY GROWTH ENABLERS
    • 9.4.3. KEY CHALLENGES
    • 9.4.4. KEY PLAYERS
    • 9.4.5. REGIONAL ANALYSIS
      • 9.4.5.1. LATIN AMERICA
      • 9.4.5.2. MIDDLE EAST & AFRICA

10. COMPETITIVE LANDSCAPE

  • 10.1. KEY STRATEGIC DEVELOPMENTS
    • 10.1.1. MERGERS & ACQUISITIONS
    • 10.1.2. PRODUCT LAUNCHES & DEVELOPMENTS
    • 10.1.3. PARTNERSHIPS & AGREEMENTS
    • 10.1.4. BUSINESS EXPANSIONS & DIVESTITURES
  • 10.2. COMPANY PROFILES
    • 10.2.1. CISCO SYSTEMS INC
    • 10.2.2. FIVE9 INC
    • 10.2.3. GENESYS TELECOMMUNICATIONS LABORATORIES INC
    • 10.2.4. AVAYA INC
    • 10.2.5. 8X8 INC
    • 10.2.6. AMAZON WEB SERVICES INC
    • 10.2.7. ENGHOUSE INTERACTIVE INC
    • 10.2.8. UNIFY INC
    • 10.2.9. SAP SE
    • 10.2.10. NEC
    • 10.2.11. ASPECT SOFTWARE
    • 10.2.12. ATOS
    • 10.2.13. VONAGE
    • 10.2.14. ZTE CORPORATION
    • 10.2.15. NICE
    • 10.2.16. LIFESIZE
    • 10.2.17. TALKDESK
    • 10.2.18. VOCALCOM

LIST OF TABLES

  • TABLE 1: MARKET SNAPSHOT - CONTACT CENTER SOFTWARE
  • TABLE 2: REGULATORY FRAMEWORK
  • TABLE 3: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY COMPONENT, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 4: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY COMPONENT, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 5: GLOBAL SOFTWARE MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 6: GLOBAL SOFTWARE MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 7: GLOBAL SERVICES MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 8: GLOBAL SERVICES MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 9: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY DEPLOYMENT, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 10: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY DEPLOYMENT, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 11: GLOBAL ON-PREMISE MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 12: GLOBAL ON-PREMISE MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 13: GLOBAL CLOUD MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 14: GLOBAL CLOUD MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 15: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY ENTERPRISE SIZE, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 16: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY ENTERPRISE SIZE, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 17: GLOBAL SMALL & MEDIUM ENTERPRISES MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 18: GLOBAL SMALL & MEDIUM ENTERPRISES MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 19: GLOBAL LARGE ENTERPRISES MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 20: GLOBAL LARGE ENTERPRISES MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 21: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY INDUSTRY VERTICAL, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 22: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY INDUSTRY VERTICAL, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 23: GLOBAL BFSI MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 24: GLOBAL BFSI MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 25: GLOBAL HEALTHCARE MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 26: GLOBAL HEALTHCARE MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 27: GLOBAL RETAIL & E-COMMERCE MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 28: GLOBAL RETAIL & E-COMMERCE MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 29: GLOBAL GOVERNMENT AND EDUCATION MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 30: GLOBAL GOVERNMENT AND EDUCATION MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 31: GLOBAL IT AND TELECOM MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 32: GLOBAL IT AND TELECOM MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 33: GLOBAL TRAVEL & HOSPITALITY MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 34: GLOBAL TRAVEL & HOSPITALITY MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 35: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY GEOGRAPHY, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 36: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY GEOGRAPHY, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 37: NORTH AMERICA CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 38: NORTH AMERICA CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 39: LEADING PLAYERS OPERATING IN NORTH AMERICA CONTACT CENTER SOFTWARE MARKET
  • TABLE 40: EUROPE CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 41: EUROPE CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 42: LEADING PLAYERS OPERATING IN EUROPE CONTACT CENTER SOFTWARE MARKET
  • TABLE 43: ASIA-PACIFIC CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 44: ASIA-PACIFIC CONTACT CENTER SOFTWARE MARKET, BY COUNTRY, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 45: LEADING PLAYERS OPERATING IN ASIA-PACIFIC CONTACT CENTER SOFTWARE MARKET
  • TABLE 46: REST OF WORLD CONTACT CENTER SOFTWARE MARKET, BY REGION, HISTORICAL YEARS, 2018-2021 (IN $ MILLION)
  • TABLE 47: REST OF WORLD CONTACT CENTER SOFTWARE MARKET, BY REGION, FORECAST YEARS, 2022-2030 (IN $ MILLION)
  • TABLE 48: LEADING PLAYERS OPERATING IN REST OF WORLD CONTACT CENTER SOFTWARE MARKET
  • TABLE 49: LIST OF MERGERS & ACQUISITIONS
  • TABLE 50: LIST OF PRODUCT LAUNCHES & DEVELOPMENTS
  • TABLE 51: LIST OF PARTNERSHIPS & AGREEMENTS
  • TABLE 52: LIST OF BUSINESS EXPANSIONS & DIVESTITURES

LIST OF FIGURES

  • FIGURE 1: KEY MARKET TRENDS
  • FIGURE 2: PORTER'S FIVE FORCES ANALYSIS
  • FIGURE 3: OPPORTUNITY MATRIX
  • FIGURE 4: VENDOR LANDSCAPE
  • FIGURE 5: VALUE CHAIN ANALYSIS
  • FIGURE 6: KEY BUYING CRITERIA
  • FIGURE 7: GLOBAL CONTACT CENTER SOFTWARE MARKET, GROWTH POTENTIAL, BY COMPONENT, IN 2021
  • FIGURE 8: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY SOFTWARE, 2022-2030 (IN $ MILLION)
  • FIGURE 9: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY SERVICES, 2022-2030 (IN $ MILLION)
  • FIGURE 10: GLOBAL CONTACT CENTER SOFTWARE MARKET, GROWTH POTENTIAL, BY DEPLOYMENT, IN 2021
  • FIGURE 11: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY ON-PREMISE, 2022-2030 (IN $ MILLION)
  • FIGURE 12: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY CLOUD, 2022-2030 (IN $ MILLION)
  • FIGURE 13: GLOBAL CONTACT CENTER SOFTWARE MARKET, GROWTH POTENTIAL, BY ENTERPRISE SIZE, IN 2021
  • FIGURE 14: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY SMALL & MEDIUM ENTERPRISES, 2022-2030 (IN $ MILLION)
  • FIGURE 15: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY LARGE ENTERPRISES, 2022-2030 (IN $ MILLION)
  • FIGURE 16: GLOBAL CONTACT CENTER SOFTWARE MARKET, GROWTH POTENTIAL, BY INDUSTRY VERTICAL, IN 2021
  • FIGURE 17: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY BFSI, 2022-2030 (IN $ MILLION)
  • FIGURE 18: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY HEALTHCARE, 2022-2030 (IN $ MILLION)
  • FIGURE 19: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY RETAIL & E-COMMERCE, 2022-2030 (IN $ MILLION)
  • FIGURE 20: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY GOVERNMENT AND EDUCATION, 2022-2030 (IN $ MILLION)
  • FIGURE 21: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY IT AND TELECOM, 2022-2030 (IN $ MILLION)
  • FIGURE 22: GLOBAL CONTACT CENTER SOFTWARE MARKET, BY TRAVEL & HOSPITALITY, 2022-2030 (IN $ MILLION)
  • FIGURE 23: NORTH AMERICA CONTACT CENTER SOFTWARE MARKET, COUNTRY OUTLOOK, 2021 & 2030 (IN %)
  • FIGURE 24: UNITED STATES CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 25: CANADA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 26: EUROPE CONTACT CENTER SOFTWARE MARKET, COUNTRY OUTLOOK, 2021 & 2030 (IN %)
  • FIGURE 27: UNITED KINGDOM CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 28: GERMANY CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 29: FRANCE CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 30: SPAIN CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 31: ITALY CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 32: BELGIUM CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 33: POLAND CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 34: REST OF EUROPE CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 35: ASIA-PACIFIC CONTACT CENTER SOFTWARE MARKET, COUNTRY OUTLOOK, 2021 & 2030 (IN %)
  • FIGURE 36: CHINA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 37: JAPAN CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 38: INDIA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 39: SOUTH KOREA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 40: INDONESIA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 41: THAILAND CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 42: VIETNAM CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 43: AUSTRALIA & NEW ZEALAND CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 44: REST OF ASIA-PACIFIC CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 45: REST OF WORLD CONTACT CENTER SOFTWARE MARKET, REGIONAL OUTLOOK, 2021 & 2030 (IN %)
  • FIGURE 46: LATIN AMERICA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)
  • FIGURE 47: MIDDLE EAST & AFRICA CONTACT CENTER SOFTWARE MARKET, 2022-2030 (IN $ MILLION)