Global Content Services Platforms Market is valued at approximately USD 42.23 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 15.8% over the forecast period 2022-2028. Content services platforms (CSPs) are incorporated platforms that offer content-focused services, APIs, solutions, repositories, and business processing tools for managing digital business and transformation. This platform is highly adopted across various verticals such as BFSI, government and public sector, healthcare, IT and ITeS, and many others owing to its features such as contacts management, vendor invoice management, and information management among others. The surging adoption of SMAC technologies, rising need for regulatory content management for advancing operations, and increasing requirement to improve content security and enhance business processes with automated workflows are some prominent factors that are stimulating the global market growth. For instance, in April 2022, Box introduced the company's new Box Canvas, to deliver a solution that proficiently manages the life cycle of an organization's crucial data.
This product offers capabilities such as eSignatures, statistics, publication, etc. to make content and interaction that enables customers to communicate graphically in real-time or sequentially. Likewise, in March 2022, Adobe launched Adobe Experience Cloud, which supports healthcare organizations to present seamless client journeys via tailored and secure digital interactions. Accordingly, the introduction of the technologically advanced products by the leading market players is fueling the demand for the Content services platforms (CSPs), which is bolstering the market growth across the globe. However, rising concern for data security and privacy with the deployment of the cloud and a dearth of skilled workforce impede the growth of the market over the forecast period of 2022-2028. Also, the growing adoption of end-to-end cross-platform solutions and rising inclination toward the adoption of RPA are anticipated to act as catalyzing factors for the market demand during the forecast period.
The key regions considered for the global Content Services Platforms Market study include: Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America is the leading region across the world in terms of market share owing to the rapidly adopting content services platform solutions and the presence of leading market vendors such as IBM, Microsoft, and Hyland. Whereas, Asia-Pacific is anticipated to exhibit the highest CAGR over the forecast period 2022-2028. Factors such as the growing trend of the Bring Your Own Device (BYOD), as well as the surging demand for end-to-end cross-platform solutions, would create lucrative growth prospects for the Content Services Platforms Market across the Asia-Pacific region.
Major market players included in this report are:
- Microsoft
- IBM Corporation
- Open Text
- Hyland
- Laserfiche
- Adobe
- Oracle Corporation
- SER Group
- GRM Information Management
- Intalio
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product Components of key players. The detailed segments and sub-segment of the market are explained below:
By Component:
By Deployment Type:
By Business Function:
- Human Resource
- Sales and Marketing
- Accounting and Legal
- Procurement and Supply Chain Management
By Verticals:
- Banking, Financial Services, and Insurance
- Government and Public Sector
- Healthcare and Life Sciences
- IT and ITeS
- Others
By Region:
- Europe
- UK
- Germany
- France
- Spain
- Italy
- ROE
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- RoAPAC
Furthermore, years considered for the study are as follows:
- Historical year - 2018, 2019, 2020
- Base year - 2021
- Forecast period - 2022 to 2028
Target Audience of the Global Content Services Platforms Market in Market Study:
- Key Consulting Companies & Advisors
- Large, medium-sized, and small enterprises
- Venture capitalists
- Value-Added Resellers (VARs)
- Third-party knowledge providers
- Investment bankers
- Investors
Table of Contents
Chapter 1. Executive Summary
- 1.1. Market Snapshot
- 1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Billion)
- 1.2.1. Content Services Platforms Market, by Region, 2020-2028 (USD Billion)
- 1.2.2. Content Services Platforms Market, by Component, 2020-2028 (USD Billion)
- 1.2.3. Content Services Platforms Market, by Deployment Type, 2020-2028 (USD Billion)
- 1.2.4. Content Services Platforms Market, by Business Function, 2020-2028 (USD Billion)
- 1.2.5. Content Services Platforms Market, by Verticals, 2020-2028 (USD Billion)
- 1.3. Key Trends
- 1.4. Estimation Methodology
- 1.5. Research Assumption
Chapter 2. Global Content Services Platforms Market Definition and Scope
- 2.1. Objective of the Study
- 2.2. Market Definition & Scope
- 2.2.1. Scope of the Study
- 2.2.2. Industry Evolution
- 2.3. Years Considered for the Study
- 2.4. Currency Conversion Rates
Chapter 3. Global Content Services Platforms Market Dynamics
- 3.1. Content Services Platforms Market Impact Analysis (2020-2028)
- 3.1.1. Market Drivers
- 3.1.1.1. Surging adoption of SMAC technologies
- 3.1.1.2. Rising need for regulatory content management for advancing operations
- 3.1.2. Market Challenges
- 3.1.2.1. Rising concern for data security and privacy with the deployment of cloud
- 3.1.2.2. Dearth of skilled workforce
- 3.1.3. Market Opportunities
- 3.1.3.1. Growing adoption of end-to-end cross-platform solutions
- 3.1.3.2. Rising inclination toward adoption of RPA
Chapter 4. Global Content Services Platforms Market Industry Analysis
- 4.1. Porter's 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
- 4.1.6. Futuristic Approach to Porter's 5 Force Model (2018-2028)
- 4.2. PEST Analysis
- 4.2.1. Political
- 4.2.2. Economical
- 4.2.3. Social
- 4.2.4. Technological
- 4.3. Investment Adoption Model
- 4.4. Analyst Recommendation & Conclusion
- 4.5. Top investment opportunity
- 4.6. Top winning strategies
Chapter 5. Risk Assessment: COVID-19 Impact
- 5.1.1. Assessment of the overall impact of COVID-19 on the industry
- 5.1.2. Pre COVID-19 and post COVID-19 market scenario
Chapter 6. Global Content Services Platforms Market, by Component
- 6.1. Market Snapshot
- 6.2. Global Content Services Platforms Market by Component, Performance - Potential Analysis
- 6.3. Global Content Services Platforms Market Estimates & Forecasts by Component, 2018-2028 (USD Billion)
- 6.4. Content Services Platforms Market, Sub Segment Analysis
- 6.4.1. Solutions
- 6.4.2. Services
Chapter 7. Global Content Services Platforms Market, by Deployment Type
- 7.1. Market Snapshot
- 7.2. Global Content Services Platforms Market by Deployment Type, Performance - Potential Analysis
- 7.3. Global Content Services Platforms Market Estimates & Forecasts by Deployment Type, 2018-2028 (USD Billion)
- 7.4. Content Services Platforms Market, Sub Segment Analysis
- 7.4.1. On-premises
- 7.4.2. Cloud
Chapter 8. Global Content Services Platforms Market, by Business Function
- 8.1. Market Snapshot
- 8.2. Global Content Services Platforms Market by Business Function, Performance - Potential Analysis
- 8.3. Global Content Services Platforms Market Estimates & Forecasts by Business Function, 2018-2028 (USD Billion)
- 8.4. Content Services Platforms Market, Sub Segment Analysis
- 8.4.1. Human Resource
- 8.4.2. Sales and Marketing
- 8.4.3. Accounting and Legal
- 8.4.4. Procurement and Supply Chain Management
Chapter 9. Global Content Services Platforms Market, by Verticals
- 9.1. Market Snapshot
- 9.2. Global Content Services Platforms Market by Verticals, Performance - Potential Analysis
- 9.3. Global Content Services Platforms Market Estimates & Forecasts by Verticals, 2018-2028 (USD Billion)
- 9.4. Content Services Platforms Market, Sub Segment Analysis
- 9.4.1. Banking, Financial Services, and Insurance
- 9.4.2. Government and Public Sector
- 9.4.3. Healthcare and Life Sciences
- 9.4.4. IT and ITeS
- 9.4.5. Others
Chapter 10. Global Content Services Platforms Market, Regional Analysis
- 10.1. Content Services Platforms Market, Regional Market Snapshot
- 10.2. North America Content Services Platforms Market
- 10.2.1. U.S. Content Services Platforms Market
- 10.2.1.1. Component breakdown estimates & forecasts, 2018-2028
- 10.2.1.2. Deployment Type breakdown estimates & forecasts, 2018-2028
- 10.2.1.3. Business Function breakdown estimates & forecasts, 2018-2028
- 10.2.1.4. Verticals breakdown estimates & forecasts, 2018-2028
- 10.2.2. Canada Content Services Platforms Market
- 10.3. Europe Content Services Platforms Market Snapshot
- 10.3.1. U.K. Content Services Platforms Market
- 10.3.2. Germany Content Services Platforms Market
- 10.3.3. France Content Services Platforms Market
- 10.3.4. Spain Content Services Platforms Market
- 10.3.5. Italy Content Services Platforms Market
- 10.3.6. Rest of Europe Content Services Platforms Market
- 10.4. Asia-Pacific Content Services Platforms Market Snapshot
- 10.4.1. China Content Services Platforms Market
- 10.4.2. India Content Services Platforms Market
- 10.4.3. Japan Content Services Platforms Market
- 10.4.4. Australia Content Services Platforms Market
- 10.4.5. South Korea Content Services Platforms Market
- 10.4.6. Rest of Asia Pacific Content Services Platforms Market
- 10.5. Latin America Content Services Platforms Market Snapshot
- 10.5.1. Brazil Content Services Platforms Market
- 10.5.2. Mexico Content Services Platforms Market
- 10.6. Rest of The World Content Services Platforms Market
Chapter 11. Competitive Intelligence
- 11.1. Top Market Strategies
- 11.2. Company Profiles
- 11.2.1. Microsoft
- 11.2.1.1. Key Information
- 11.2.1.2. Overview
- 11.2.1.3. Financial (Subject to Data Availability)
- 11.2.1.4. Product Summary
- 11.2.1.5. Recent Developments
- 11.2.2. IBM Corporation
- 11.2.3. Open Text
- 11.2.4. Hyland
- 11.2.5. Laserfiche
- 11.2.6. Adobe
- 11.2.7. Oracle Corporation
- 11.2.8. SER Group
- 11.2.9. GRM Information Management
- 11.2.10. Intalio
Chapter 12. Research Process
- 12.1. Research Process
- 12.1.1. Data Mining
- 12.1.2. Analysis
- 12.1.3. Market Estimation
- 12.1.4. Validation
- 12.1.5. Publishing
- 12.2. Research Attributes
- 12.3. Research Assumption